Support

We're here to help

Existing customers can raise and track support tickets through our service desk, or reach our UK-based support team directly.

Raise a support ticket

Log your request through our customer service desk and track its progress — you'll receive updates by email as our team works on it.

Open the Support Portal

First time? Use your work email address to sign up — tickets stay linked to your organisation.

Talk to us directly

Prefer the phone, or not sure where your question fits? Our UK-based team will point you in the right direction.

Phone: +44 (0) 1252 607220
Email: sales@larmerbrown.com

Office hours: Monday–Friday, UK business hours.

Premier Support

All product subscriptions include technical and telephone support. Premier Support Agreements add consultancy support tailored to your requirements — ask us about upgrading.

Ask about Premier Support